Privacy Policy

1. Introduction

At Wizzist ("we," "our," or "us"), we're dedicated to your privacy. This straightforward policy explains how we handle your information when you use our AI-powered homework help platform at wizzist.com (the "Service"). We collect only what's needed to deliver helpful, personalized tutoring while keeping your data secure.

2. Information We Collect

We gather two main types of data to make our Service work effectively:

Personal Information

• Your name and email when signing up
• Google account details if you use Google OAuth
• Optional details like your education level or subjects of interest

Usage Information

• Homework questions, files, and notes you upload
• Chat history with AI tutors
• Learning progress, quizzes, and performance metrics
• Device info, IP address, and browsing patterns for security and improvements

We don't collect sensitive info like payment details (unless needed for premium features) or unrelated personal data.

3. How We Use Your Information

Your data helps us provide a better experience:

• Deliver personalized AI tutoring, quizzes, and study tools
• Track progress to offer tailored recommendations
• Improve our AI models anonymously (e.g., by analyzing general usage patterns)
• Send account updates, tips, or support emails
• Maintain platform security and prevent misuse
• Meet legal requirements

We never use your data for unrelated ads or profiling.

4. Data Sharing and Disclosure

We don't sell or rent your info. Sharing is limited to:

• AI Providers: Like Claude or Gemini, to process queries (they follow strict privacy rules)
• Service Partners: Trusted vendors for hosting, analytics, or payments (bound by contracts to protect your data)
• Legal Needs: If required by law, subpoenas, or to protect users/safety
• Business Changes: During mergers or sales, with continued privacy protections

5. Data Security

We take security seriously with:

• Encryption for data in transit (HTTPS) and at rest
• Secure login and access controls
• Regular vulnerability scans and updates
• Limited internal access on a need-to-know basis

While no system is perfect, we work hard to safeguard your info. Report concerns to us immediately.

6. Your Rights and Choices

You control your data:

• Access or export your info via your account settings
• Update or correct details anytime
• Delete your account and data (some anonymized aggregates may remain)
• Opt out of non-essential emails
• Manage cookies and tracking via browser tools (we use essentials for functionality)

For EU/UK users (GDPR) or California residents (CCPA/CPRA), you have additional rights like data portability—email us to exercise them.

7. Children's Privacy

Wizzist is for learners of all ages. For kids under 13 (or 16 in some regions), we:

• Require verifiable parental consent during signup
• Limit collection to essentials for education (no ads or unnecessary tracking)
• Let parents review, edit, or delete their child's data

We comply with COPPA and similar laws. Contact us for parent/guardian support.

8. Data Retention

We keep your data only as long as needed:

• Active accounts: Until you delete or it's inactive for 2 years
• Backups/Legal: Up to 6 months post-deletion for recovery or compliance

Request deletion anytime—we'll confirm when it's done.

9. International Data Transfers

If you're outside the US, your data may transfer to US servers. We use safeguards like Standard Contractual Clauses to ensure equivalent protection, regardless of location.

10. Changes to This Policy

We'll update this policy as needed and notify you via email or in-app for big changes. Check the "Last Updated" date for the latest version.

11. Contact Us

Questions? Reach out:

Thanks for trusting Wizzist—we're here to make learning smarter and safer!